EstimateBuilderPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

Account Information: Name, email address, phone number, business name, and password when you create an account.
Business Information: Company details, logo, address, and license numbers you add to your profile.
Client Data: Information about your clients that you enter into our platform, including names, contact details, and project information.
Financial Information: Payment card details and billing address when you subscribe to our services (processed securely by Stripe).
Communications: Information you provide when you contact us for support or feedback.

1.2 Information Collected Automatically

When you use our services, we automatically collect:

Usage Data: Features used, estimates created, pages visited, and actions taken within the platform.
Device Information: Device type, operating system, browser type, and unique device identifiers.
Log Data: IP address, access times, and referring URLs.
Cookies: Small data files stored on your device to remember preferences and improve your experience.

1.3 Voice Data

If you use our Voice-to-Estimate feature, we temporarily process your voice recordings to transcribe them into text. Voice recordings are processed in real-time and are not stored on our servers after transcription is complete.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent or unauthorized activity
Personalize and improve your experience
Send promotional communications (with your consent)

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

Stripe: Payment processing
Supabase: Database hosting and authentication
OpenAI: AI-powered features (estimates, voice transcription)
Resend: Email delivery
Vercel: Website hosting

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
Access Controls: Role-based access and authentication requirements
Regular Audits: Security assessments and vulnerability testing
Secure Infrastructure: Hosted on enterprise-grade cloud platforms

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion:

Active data is deleted within 30 days
Backups are purged within 90 days
We may retain certain information as required by law or for legitimate business purposes

6. Your Rights and Choices

6.1 Access and Portability

You can access your data at any time through your account settings. You can export your estimates, invoices, clients, and pricebook in CSV or PDF format.

6.2 Correction

You can update or correct your account information at any time through your account settings.

6.3 Deletion

You can request deletion of your account and associated data by contacting us at privacy@estimatebuilderpro.com or through account settings.

6.4 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any email or updating your notification preferences in account settings.

6.5 Cookies

Most browsers allow you to refuse or delete cookies. Note that disabling cookies may affect the functionality of our services.

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. California Privacy Rights

California residents have additional rights under the CCPA, including:

Right to know what personal information we collect
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

We do not sell your personal information. To exercise your rights, contact us at privacy@estimatebuilderpro.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our services. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@estimatebuilderpro.com
Address: EstimateBuilderPro, Inc.